All of our pieces are made to order and fully customisable. You can adjust the size, stone, finish, and design details—or bring your own concept to life. If you have something specific in mind, we’d love to hear from you. Use our Custom Order form here.

Lead times range from 3 to 10 weeks, depending on the piece and level of customisation. For the most accurate estimate, please refer to the individual product pages or get in touch.

We ship to most countries around the world. For a list of shipping rates, please visit our Shipping Information page.

Duties and taxes are calculated at checkout based on your shipping destination. Please note that international orders may incur additional customs fees, which are the responsibility of the buyer.

Yes. We welcome both trade and wholesale enquiries. You can apply to our trade program or contact us to learn more.

MY HABITAT is online only. While we don’t have a physical showroom, we maintain a comprehensive image library and are always available to assist. Reach out for detailed photos and information to help guide your decision.

If you require a piece sooner than our current lead-times, we might be able to assist. Please contact us to discuss your project timelines.

Please email products@myhabitatdesign.com within 24 hours of delivery to inform us of any damages. If you are unable to open the crate upon arrival please sign 'accepted upon inspection' 

When contacting the studio with a report of broken goods, please send a photo of the condition the piece arrived in, in its packaging, and any evidence of mishandling by the carrier so that we have it for insurance purposes. Insurance claims must be submitted within 48 hours therefore we may have to decline should you fail to inform us in time.

Because of the hand-made nature of our pieces, we are unable to accept returns. Please choose carefully as we do not provide refunds if you simply change your mind or make a wrong decision.